JUMP TO SOLUTION Solved

Original topic:

Serial number problem on laptop

(Topic created: 01-24-2022 08:55 AM)
3536 Views
userKh46URMZoT
Constellation
Options
Computers

I bought a new laptop from Samsung online. When I look at my products it shows the serial number in red and says: Unable to verify warranty due to incomplete serial number. Check the serial from your product, not the box, and enter it here to complete registration. The serial number is correct. I have been calling once a week for the last 5 weeks to get this corrected but have been getting no help. The person I spoke to today left me on the phone for 20 minutes and then disconnected me. Is there anyone from Samsung that can help.

1 Solution


Accepted Solutions
Solution
Anonymous
Not applicable
Options
Computers

I understand that this process has been frustrating for you. If you would please send the model and serial numbers to this PM Link, I will be happy to look into your case.

View solution in context

2 Replies
Solution
Anonymous
Not applicable
Options
Computers

I understand that this process has been frustrating for you. If you would please send the model and serial numbers to this PM Link, I will be happy to look into your case.

hifalutin
Constellation
Options
Computers

@Anonymous, I sent you a PM.  Thank you!

0 Likes
Reply