Original topic:

Unable to factory reset Samsung portable touch T7

(Topic created: 3 weeks ago)
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bigbang_007
Astronaut
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Computers

How can I factory reset a Samsung Portable SSD Touch T7 when repeated attempts have failed, resulting in it freezing on Windows or being unrecognized on Mac? Is there a dedicated factory reset tool available?ā€

1 Reply
LongHiker
Galactic Samsung Care Ambassador
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Computers
I'm pretty sure that you have to contact Samsung and send the drive to them.
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