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I am trying to install ubuntu using usb boot in my galaxy notebook 2, setup starts but black screen comes and looks like laptop is turned off even... View Post Hello! Thank you for reaching out! Unfortunately we would be unable to assist with the help of insta... View Post |
So I've had a weird issue with my laptop the past couple weeks.    I cannot find the correct files for the REALTEK AUDIO DRIVER, and when I... View Post Hello! Thank you for reaching out! I would recommend download the drivers directly from intel, they ... View Post |
I bought a Samsung Book a year and a half ago, everything was working fine and up to date then suddenly when rebooting the computer on start up it... View Post Hello! Thank you for reaching out! Since the device is not going to a bios screen you may be unable ... View Post |
Hi guys, Â I have a Galaxy phone and a Galaxy tablet. I am thinking about buying a Galaxy Book to form a ecosystem to help with my... View Post |
Hi, for weeks now both the Samsung US & Samsung Canada websites state that the Windows 11 Pro variant of the Galaxy Book 4 Pro 360 is COMING... View Post The Book 4 series is already available with windows 11 pro but you have to go to their business page... View Post |
The volume on my Galaxy Book 3 is still low, even when I have turned the volume all the way up. Does anyone have any suggestions? Thank you in... View Post Hello! Thank you for reaching out! I would recommend trying the steps in the following link to help:... View Post |
My Samsung Galaxy Book Pro x360 Laptop is heating from the bottom, and the fan is running at full speed on my common uses, such as Chrome and... View Post Hello! Thank you for reaching out! From the description you have put it doesn't seem like it is over... View Post |
I have a Samsung np960qfg laptop and I just bought it. After turning on the Samsung logo, it is displayed, then it turns off and this happens... View Post Hello! Thank you for reaching out! If the information from @cafyon does not help then this will be s... View Post |
I've been using my Galaxy Book3 Ultra for quite some time (I bought this laptop very soon after it was first available) and Windows Hello has... View Post Since the information did not help the next step would be to do a complete factory reset to fix this... View Post |
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Slate 700T1A (XE700T1A-A06US) Docking Station is an unknow device in Windows 10 Device Manager.Tried updating driver but nothing (can't... View Post Hello! Thank you for reaching out! This form is for the use of consumer product. For business model ... View Post |
The camera module can see IR light, but there is still no Windows Hello support. This is my first day with my new book 4, but this is a big... View Post The book 4 does support windows hello just not facial recognition. It instead has a fingerprint read... View Post |
Is it possible to check the battery status of my Samsung mouse slim? It would be nice considering that I don't want to carry around AA... View Post |
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Hi members, I had a broken Galaxy Book 12" bought in 2018 and it went unbootable after I put it in my backpack after work without shutdown.... View Post Hello! Thank you for reaching out! Yes, you should be able to clone it, but if there is an issue wit... View Post |
I just purchased a Galaxy Book 4 pro 360, with the trade-in deal from my old Galaxy book 3 series, the Galaxy book 3 360 which has windows 11 pro... View Post Hello! Thank you for reaching out! From what I am seeing you should be able to transfer licenses bet... View Post |
I have been a user of Samsung products since I was a teenager, as I believe that their quality is worth highlighting. However, I purchased... View Post Hello! Thank you for reaching out! I see how this can be frustrating with your mouse pad having issu... View Post |
Does anybody know if you can upgrade the ram in the new galaxy book 4 ultra or is it soldered in like the previous one? View Post According to XDA, the RAM is soldered in. I also found a Reddit post where an individual had the dev... View Post |
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Problem 1: the computer does not charge up to 100% [I used an original Samsung charger] but every time the computer fails to charge up to 100%... View Post Hello! Thank you for reaching out! I see how this can be frustrating with your laptop having these i... View Post |
When will samsung start pre orders for galaxy book 4 series? View Post Hello! Thank you for reaching out! Unfortunately, we can not speculate when pre-orders will be avail... View Post |
I have the Samsung 850 xac, a note book with a gtx 1060 and i7-8750h, running windows 11. this issue also persisted on windows 10, but any other... View Post |
I havent been able to find anything about it, and want to know if it is possible to use smart view on windows 11 with a USB cable? My computer is... View Post Hello! Thank you for reaching out! It would be a cool idea but unfortunately, this is not a feature ... View Post |
Exploring Gaming Potential: Can a Samsung Laptop be Upgraded for Gaming? Moreover is it good in terms battery life View Post Hello! Thank you for reaching out! As some users have posted laptops are not generally upgradable as... View Post |
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Hi, On Windows 11, the WIFI device disappeared entirely, and with it, any internet connectivity.There is no WIFI device showing up in... View Post Hello! Thank you for reaching out! I see how this can be frustrating with your Wi-Fi not working. I ... View Post |
I reset my Samsung bk pro 360 and it won’t restart. During the restart, a blue screen flashes on and it goes off to restart again. Please... View Post Hello! Thank you for reaching out! That's strange that it's restarting like that. If the suggestion ... View Post |
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Someone please help! This laptop is just over 1 year old, about 13 or 14 months. (out of warranty). Suddenly, I go to power on the device today and... View Post I already sent mine off, unfortunately I had given up hope that anything was going to work here. View Post |