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Hi there, My Samsung Galaxy Flex 2 Alpha has a ghost touch touchscreen touch issue. The screen touch is touching itself. It is problematic while... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with your screen not working pr... View Post |
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VerbumVeritum
Yes, that could definitely be an option. I would call 1-800-726-7864 and speak with a Samsung suppor... View Post |
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 ENDLESS LOOP Get Popup to install BIOS Update, restart, and restart again, and get another Popup to install BIOS Update. View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend doing a factory reset on the laptop as an updat... View Post |
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Hello, so i've been using the PC to TV for some time now and it worked okay, but few days ago it just won't show my PC on the TV not matter... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with not being able to use the ... View Post |
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When my Galaxy book 3 is running on battery the wifi performance is very slow. It improves radically when I plug in. Is there a setting on Windows... View Post
Samsung_Moderator
I would not mess with those options since you do not have the power management option the next thing... View Post |
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Anyone else have issues with their GB3 utlra having BSOD after hibernation? seems to freeze at first when opening screen back up and then dumps to... View Post
Samsung_Moderator
Hello! Thank you for reaching out! That's great to hear, any kind of script or third-party software ... View Post |
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Can the Galaxy Book2 Pro 360 (13.3", i7, 16GB) support an external display onto a monitor? View Post
Samsung_Moderator
Hello! Thank you for reaching out! You should be able to use an external monitor but you will need t... View Post |
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“Hola, tengo un Galaxy Book 2 360 y cuando está apagado está consumiendo la baterÃa. Si lo dejo muchos dÃas, cuando lo voy a... View Post
Samsung_Moderator
Hello! Thank you for reaching out! With your laptop discharging that can happen if the laptop is not... View Post |
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I have a Samsung Book Ultra 3 and I do not remember my pin. When I hit "get a new pin" nothing happens. Any ideas how to re set my pin? To... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with not being able to sign in ... View Post |
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I just bought a samsung galaxy book 3 pro, after running it a few minutes I have encountered an issue to it's sound/speaker. Whenever a play... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be concerning with your new laptop speakers so... View Post |
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Where to download Easy Connection to Screen, please. View Post
Samsung_Moderator
Hello! Thank you for reaching out! Easy connection is really useful when you get it set up. I would ... View Post |
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So I purchased a new Galaxy Book 3 Pro in July and initial setup went flawlessly. Fast forward to September; turn on the laptop and have no wi-fi... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with not being able to use your... View Post |
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I was transferring things from my SD card (in the laptop) to my phone. When I went I unplugged my phone, then went to plug in my laptop, it shut... View Post 
user_ams007
I am sure what exactly happened but at this point I believe that you contact Samsung support directl... View Post |
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Anyone know where to get an affordable fix for the 13.3 inch Galaxy Book2 360 Touchscreen? I have NEVER broken any device and my Samsung laptop... View Post
user_ams007
I am sorry to hear that you cracked your Galaxy book screen and as for replacement parts I would con... View Post |
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I'm looking for a replacement screen for my Galaxy Book 2 Pro 360 13.3" Burgundy which got a really fine crack without having it dropped.I... View Post
Samsung_Moderator
If your Galaxy Book screen is cracked, we would recommend service for this. Please note the manufact... View Post |
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So, I want to verify my phone number, but as per am in USA, and only get 3 options for country code. From Samsung Galaxy... View Post 
Samsung_Moderator
Since none of that helped I would recommend calling in directly at 1-855-795-0509 and speaking with ... View Post |
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I have and older Samsung RF710 laptop and formatted c: and reinstalled it with Windows 10. The microphone stopped working. I believe its driver... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend if possible to try and use the auto updater, yo... View Post |
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I'd d like to sign in to Windows with Hello fingerprint or facial recognition, but my Settings indicate that it can't find a camera. My... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be concerning with not being able to use this ... View Post |
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The Book 3 ultra was an amazing laptop. Only for about a week and a half. One day I informed of a new update so u updated it and ever since then it... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Since you did just purchase it and should still be within the ret... View Post |
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I just updated my laptop today and now there’s no volume coming from it?? I tried connecting my bluetooth devices as well, there’s absolutely no... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with your laptop not having sou... View Post |
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How to install a folder in Computer is it possible View Post 
ILoveGabcom
Go to where you want to the new folder to be. Right click on an empty area to bring up options. Sele... View Post |
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Spent over an hour on the phone with Samsung trying to register my new Chromebook. Lost count on the number of times I was bounced between service... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with not being able to register... View Post |
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I was playing 1 game on steam (phasmophobia) and it just drained my galaxy book 3 ultra battery in like 45 mins. I thought this laptop can handle... View Post
VerbumVeritum
Most laptops have extremely shortened battery life while playing games (especially if these utilize ... View Post |
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Computer:Â Model NP930QDB-KE1US (Galaxy Book 1 Pro 360) Window 11 (with all the latest updates as of this post). Thunderbolt port with SSD 500... View Post 
userY6fUeXob9e
Turns out my cable was defective .... went to local store and got a new Thunderbolt 4 cable and imme... View Post |
