Would Amazon be able to help because they sell refurbished climate friendly cell phones. Maybe some recycling programs can help. My battery is bulging out too. Sorry about your phone.
Hello. We can definitely see how this would be concerning! We sincerely apologize for any inconvenience that this is caused you! There is a specialized team that would be happy to help you with this situation. We encourage you to reach out to this team directly to get this matter resolved.
Please be aware, this team will be asking for specific information, such as your name, street address, email, place of purchase, bill of sale (to validate warranty status), and will request any documentation related to this incident. The additional documentation could include photos of an injury/damage, receipts or estimates of repairs, etc.
The quickest way to reach this specialized team is by calling 1-800-726-7864.
Alternatively, you can reach out to our Moderators, Facebook or Twitter Support teams to set up a call back.
If you don’t wish to call, I would recommend speaking with our Live Chat team.
