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07-06-2024 12:29 AM in
Fold & Flip PhonesSolved! Go to Solution.
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07-09-2024 02:28 PM in
Fold & Flip PhonesHello, Welcome to the Community. We understand how frustrating it is when your phone is unable to connect to Wi-Fi.
For Wi-Fi connection issues, we have this article available: https://www.samsung.com/us/support/troubleshooting/TSG01001559/
When troubleshooting is not effective, the Samsung warranty provides repairs for manufacturer defects. To learn more about the warranty, please see this link: https://www.samsung.com/us/support/warranty/
Samsung provides two options for service.
1. Local service center locations: https://www.samsung.com/us/support/service/
2. Ship-in service. The ship-in service is approximately 7-14 days, including shipping times. A loaner device is not provided during this time. You can use the service locator link to create a ship-in service ticket or contact customer service at 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
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07-06-2024 12:48 AM in
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07-06-2024 04:55 AM (Last edited 07-06-2024 04:55 AM ) in
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07-09-2024 02:28 PM in
Fold & Flip PhonesHello, Welcome to the Community. We understand how frustrating it is when your phone is unable to connect to Wi-Fi.
For Wi-Fi connection issues, we have this article available: https://www.samsung.com/us/support/troubleshooting/TSG01001559/
When troubleshooting is not effective, the Samsung warranty provides repairs for manufacturer defects. To learn more about the warranty, please see this link: https://www.samsung.com/us/support/warranty/
Samsung provides two options for service.
1. Local service center locations: https://www.samsung.com/us/support/service/
2. Ship-in service. The ship-in service is approximately 7-14 days, including shipping times. A loaner device is not provided during this time. You can use the service locator link to create a ship-in service ticket or contact customer service at 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html