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Original topic:

Galaxy Flip 5 cannot send SMS messages to Iphone users

(Topic created: 08-18-2023 08:20 AM)
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technologygeek
Constellation
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Fold & Flip Phones

Is anyone else having issues with sending SMS messages to iPhone users. I just keep getting "cannot send message error code 0" 

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Samsung_Moderator
Community Manager
Community Manager
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Fold & Flip Phones

Hello, Welcome to the Community. We understand how frustrating it is to not be able to send a text.

This link provides some troubleshooting steps to try: https://www.samsung.com/us/support/troubleshooting/TSG01001439/

Additionally, if your number was previously registered with iMessages, you will need to remove, unlink or deregister your Phone Number from Apple's iMessage Service through your Apple account.

For additional assistance, we recommend reaching out to your service provider, as they are responsible for this service.

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technologygeek
Constellation
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Fold & Flip Phones

Yeah unfortunately i have tried that and also spoken to my carrier who doesnt know what to do to fix it 

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Fold & Flip Phones

Hello, Welcome to the Community. We understand how frustrating it is to not be able to send a text.

This link provides some troubleshooting steps to try: https://www.samsung.com/us/support/troubleshooting/TSG01001439/

Additionally, if your number was previously registered with iMessages, you will need to remove, unlink or deregister your Phone Number from Apple's iMessage Service through your Apple account.

For additional assistance, we recommend reaching out to your service provider, as they are responsible for this service.

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