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yesterday in
Fold & Flip PhonesPhone: Galaxy Z fold 5 Unlocked verison bought in Uk
Carrier: o2
Sim slots tested: Physical sim and eSim
Affects: Calls, messages and mobile data is unusable
Issue:
After System Update the phone is showing emergency calls only or No service.
Tested scenarios:
1. Changed physical sim
2. Converted to eSim.
3. Did factory reset device 4 times
4. wipe cache partition
5. Did warrenty repair
They found nothing wrong with the phone.
It works with ee but 3 and O2 it doesn't work. This started a week ago, had the phone since November 2024 and was working perfectly.
- If I put the WiFi on it works if I turn it off it stops working.
I have spoken to Samsung 3 times and spoken to my carrier a number of times. The sim works in my s22 ultra but not the z fold 5.
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11 hours ago in
Fold & Flip Phones@Ak6 Unfortunately you have landed in the user to user discussion group for Samsung US products and services. To find the discussion group for your geographical area, visit https://www.samsung.com/us/common/visitlocationsite/
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