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Galaxy Z Flip 3 mic issues: voice is distorted and there is only static

(Topic created: 11-12-2021 06:42 PM)
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userR2mNedjL8C
Constellation
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Whenever I want to make a call or record any voice note or video micriphone is distorted and there's no voice...only static noise

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Samsung_Moderator
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Hello, I understand how frustrating it is when the mic of the phone is not working. This article provides four sections of troubleshooting with several steps within each one. https://www.samsung.com/us/support/troubleshooting/TSG01001249

Please follow each section step-by-step for the best possible resolution.

 

Once the troubleshooting is complete, if the mic is still not working then it is recommended to have the phone evaluated by a certified technician. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting contact customer support at 1-800-726-7864.

For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

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17 Replies
Who_Dis
Neutron Star
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since this is happening in variety of apps, and not just one app... this is likely a hardware issue.

Did you shoot pressurized air into the mic holes or the speaker grills trying to clean dust? if so, don't do that in the future. the pressurized air can damage the membrane of the mic and cause mic to fail or distort.

visit an authorized repair center to have the mic part checked and replaced. if it's not a hardware issue then submit error report to Samsung Members after reproducing the issue. 

hope this helped.

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Members_tQ7E4kj
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I'm having the same issue and I see a good deal of others reporting as well on Reddit.  Looks like a design flaw, not the user "shooting air into the microphone holes."

Members_ZtlWX6N
Constellation
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I am having the same issue, this needs to be addressed 

usertMPrkvwBoV
Constellation
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im having same problem, but in some apps like call voice not happen, only whatsapp and voice recorder apps, flex mode not work at all and i suppose is last firmware update cause this problem.....

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usergees8MaxDf
Constellation
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same issues here please fix ASAP 

Shawn_Bell
Constellation
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I'm having the same issue and the potential fix is sending the phone in for service. The problem is that this is my work and personal phone so I cannot afford to not have a phone. This is terrible and I've only had this phone for 5 months. No one is making this easy and to think I took a chance by switching to Android from an iPhone. What a joke
mariita919
Asteroid
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So I'm having so many issues and I'm tired. This is my 3 phone and it's messed up. Tmobile said the phone is on back order and I need a working phone. Please help, I'm loosing business! 
Charkatak
Honored Contributor
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Depends what the issue is. Maybe it isn't a phone problem.

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mariita919
Asteroid
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It is... I already spoke with tech support.. but I can't get a phone because they are on back order. First two phone my screen lifted and now you can't hear me. The mic is messed up and it's the phone
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