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01-19-2023 02:37 PM (Last edited 01-28-2024 07:33 PM by SamsungChelsea ) in
Fold & Flip PhonesMy right screen is frozen. not sure if I accidentally changed something.
Solved! Go to Solution.
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01-19-2023 02:53 PM in
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01-19-2023 02:58 PM in
Fold & Flip PhonesHello, We understand how concerning it is when one side of the screen freezes.
Give these steps a try to get the screen working properly again. https://www.samsung.com/us/support/troubleshooting/TSG01001416/
If the screen does not return to normal after completing all the steps, the next step would be a service repair.
You can use the following link below to request service in the U.S. https://www.samsung.com/us/support/service/ or by contacting customer support at 1-800-726-7864.
For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html