Original topic:

Galaxy Z Fold4 right screen is frozen

(Topic created: 01-19-2023 02:58 PM)
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nes126
Constellation
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Fold & Flip Phones

My right screen is frozen. not sure if I accidentally changed something. 

How do I fix 
2 Replies
Crazy80
Constellation
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Fold & Flip Phones
Try restart
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Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
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Fold & Flip Phones

Hello, We understand how concerning it is when one side of the screen freezes.

Give these steps a try to get the screen working properly again. https://www.samsung.com/us/support/troubleshooting/TSG01001416/

If the screen does not return to normal after completing all the steps, the next step would be a service repair.

You can use the following link below to request service in the U.S.  https://www.samsung.com/us/support/service/    or by contacting customer support at 1-800-726-7864.

For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html