3 weeks ago in
My albums in gallery disappered, not in recycling bin, they are stored in googke . But why have they gone and where is it hidding on phone. Help
Hello Fm00781, Welcome to the Community. We understand how upsetting it is to not be able to locate your albums in the Gallery.
Have you tried the troubleshooting here? https://us.community.samsung.com/t5/Galaxy-S21/Photo-Albums-not-showing-in-Gallery-but-shows-photos-...
Yes I don't want to reset but there is nothing on the recycling bins. It's vanished photos
We understand. Here are some additional steps to try, such as checking the file system and adjusting permissions: https://www.samsung.com/us/support/troubleshoot/TSG10001341
Have you also tried restarting the phone in safe mode to see if the albums are available there? https://www.samsung.com/us/support/answer/ANS00062983/
Do you use Google Photos as a backup for the Gallery? If so, open the Phone Settings>Accounts and Backup
Look to see if the Gallery is till set to sync with Google Photos
Let us know if this helps.
never-displayed
