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Original topic:

Image won't display in Samsung Gallery App

(Topic created: 10-21-2023 09:03 AM)
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Members_BPBr9Lt
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App name: Samsung Gallery vScreenshot_20231021_091341_Gallery.jpg14.5.01.2
Hardware: Samsung Galaxy Z Flip 5, OneUI v5.1.1, Kernel v5.15.78

Problem: Can't see photo though can see icon of photo. See attached picture.

Details: starting a few weeks ago, the pre-installed Samsung Gallery application started having the problem above. I don't believe I did anything with regards to app settings. The photos are there in the file system (Internal storage > DCIM > Camera). I checked settings, cleared cache, and cleared data without success. Downloading another gallery application (I can't find the developer: "Offered by pictures and photo gallery app", v6.3.1). I can't uninstall and re-install.

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DanG92263
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How old is the photo? Some older codex are no longer used by modern phones.
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Members_BPBr9Lt
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I took the pic immediately before the screen capture, meaning as recent as was possible. 😉

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ChaosSaber
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To rule out a corrupt file, can the picture be put on a computer?
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Members_BPBr9Lt
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The photo itself isn't corrupted. I can view it directly from the phone's file system ("My Files"), from another gallery app (also named "Gallery"), and have downloaded the photo without issue to my laptop.

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Members_1FGlEMu
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I am having the same exact problem.  My phone is only one week old.  I can see the pics in google photos but not in the standard gallery.  Cannot delete the picture either.