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10-21-2023 06:39 AM (Last edited 01-28-2024 05:51 PM by SamsungChelsea ) in
Fold & Flip PhonesApp name: Samsung Gallery v14.5.01.2
Hardware: Samsung Galaxy Z Flip 5, OneUI v5.1.1, Kernel v5.15.78
Problem: Can't see photo though can see icon of photo. See attached picture.
Details: starting a few weeks ago, the pre-installed Samsung Gallery application started having the problem above. I don't believe I did anything with regards to app settings. The photos are there in the file system (Internal storage > DCIM > Camera). I checked settings, cleared cache, and cleared data without success. Downloading another gallery application (I can't find the developer: "Offered by pictures and photo gallery app", v6.3.1). I can't uninstall and re-install.
Solved! Go to Solution.
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10-21-2023 08:19 AM (Last edited 10-21-2023 08:19 AM ) in
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10-23-2023 02:31 PM in
Fold & Flip PhonesI took the pic immediately before the screen capture, meaning as recent as was possible. 😉
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10-21-2023 09:03 AM in
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10-23-2023 02:33 PM in
Fold & Flip PhonesThe photo itself isn't corrupted. I can view it directly from the phone's file system ("My Files"), from another gallery app (also named "Gallery"), and have downloaded the photo without issue to my laptop.
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10-21-2023 01:47 PM in
Fold & Flip PhonesI am having the same exact problem. My phone is only one week old. I can see the pics in google photos but not in the standard gallery. Cannot delete the picture either.
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10-23-2023 02:33 AM in
Fold & Flip PhonesI hope this helps you out
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10-23-2023 11:02 AM in
Fold & Flip PhonesSettings -> Apps -> Special Access -> All file access -> MTP application, MTP Host, Download Manager -> enable
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10-23-2023 02:51 PM in
Fold & Flip PhonesHoly gosh! I have no idea why MTP (Media Transfer Protocol) would have anything to do with viewing an image thumbnail, but it works. (Accessing the photo database as a virtual machine requiring MTP transfers? If so, it seems a little round about unless you are using the same transfer mechanism for cloud storage?)
From what I can tell, you need to enable all 3.