JUMP TO SOLUTION Solved

Original topic:

October 14, 2022 update turned my fold 3 phone screens black and white

(Topic created: 10-14-2022 04:30 AM)
2252 Views
userp1uY39sNos
Cosmic Ray
Options
Fold & Flip Phones
Warning to all owners of the fold 3.  I received the update available notice this morning and updated like I always do but when it restarted my screens turned black and white. 

 If I reboot it does the same thing. I submitted a bug report and will call Samsung cares for service in a little while.

1 Solution


Accepted Solutions
Solution
LongHiker
Galactic Samsung Care Ambassador
Options
Fold & Flip Phones

@userp1uY39sNos Have you checked to see if Bedtime mode is enabled? 

You may see the icon in the Quick Panel. If not, try this:

  1. Open phone settings
  2. Click on Digital Wellbeing and parental controls
  3. Click on Bedtime mode and turn it off. 

View solution in context

3 Replies
userp1uY39sNos
Cosmic Ray
Options
Fold & Flip Phones
FWI the color adjustment setting is disabled and this still happened. I think they broke the grey scale function with this firmware.
0 Likes
Reply
Solution
LongHiker
Galactic Samsung Care Ambassador
Options
Fold & Flip Phones

@userp1uY39sNos Have you checked to see if Bedtime mode is enabled? 

You may see the icon in the Quick Panel. If not, try this:

  1. Open phone settings
  2. Click on Digital Wellbeing and parental controls
  3. Click on Bedtime mode and turn it off. 
userp1uY39sNos
Cosmic Ray
Options
Fold & Flip Phones

Thank you sir that is exactly what happened even though it said it was off.  Going in and starting the process brought up a button that was activated so I turned it off and my color came back.  Samsung should adjust the firmware so this doesn't happen.