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‎10-21-2023 11:30 AM in
Fold & Flip PhonesSolved! Go to Solution.
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‎10-21-2023 11:49 AM (Last edited ‎10-21-2023 11:51 AM ) in
Fold & Flip Phoneshttps://r1.community.samsung.com/t5/japan/ct-p/jp?page=1&tab=recent_topics
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‎10-24-2023 08:15 AM in
Fold & Flip PhonesHello rrap, Welcome to the Community. We understand the frustration of not being to use an app or features that you depend on.
Have you tried clearing the cache partition and repairing apps under the recovery menu?
To get to recovery mode:
- Turn off phone
- Once off, hold down volume up and power buttons simultaneously
- When Samsung logo appears, release power button BUT KEEP HOLDING VOLUME UP until the recovery menu appears
- Use volume buttons to navigate down to clear cache (NOT CLEAR DATA/ FACTORY RESET)
- Use power button to select.
- Run the repair apps option and your device will restart.
If these steps do not help, try resetting the settings. Settings>General Management>Reset>Reset All Settings. (This does not delete your data, but does reset app settings and will remove Wi-Fi and Bluetooth connections.)
Let us know if this helps.
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‎11-12-2023 11:03 AM in
Fold & Flip PhonesI live in the US and my Samsung 20 Ultra Google Map live view no longer works. I also tried the solution recommended here, but they don't seem to work.
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‎11-13-2023 10:38 AM in
Fold & Flip PhonesHello, Welcome to the Community. Thank you for advising the troubleshooting has not helped.
The next step would be to try a factory reset: https://www.samsung.com/us/support/answer/ANS00062029/
If the Google Map Live View is still not working, it is recommended to reach out to Google for assistance with their app.