- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ā12-17-2023
05:54 AM
(Last edited
ā12-18-2023
05:48 PM
by
SamsungRei
) in
Good day My wife's z flip 4 is experiencing issues after the Android 14 update yesterday. "isn't optimized for the latest version of Android. Screen touches may be delayed or not recognized" That message pops up from time to time on her phone and then the phone freezes perhaps an update will fix it?
Solved! Go to Solution.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
ā01-11-2024 07:13 AM in
Fold & Flip PhonesThank you for providing that information. Try these steps:
- Go To Settings
- Tap "Apps"
- look for "Android System Web View"
- Select "Uninstall Updates"
If you do not see an uninstall option please try uninstalling the app from the Play store: https://play.google.com/store/apps/details?id=com.google.android.webview
You can also Uninstall Chrome Updates, if needed, this seems to be a resolution as well if you do not see an option on WebView.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ā01-11-2024 07:30 AM in
Fold & Flip Phones- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ā01-11-2024 07:31 AM in
Fold & Flip Phones- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ā01-11-2024 07:57 AM in
Fold & Flip Phones- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ā02-05-2024 07:12 PM in
Fold & Flip Phones- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ā01-12-2024 06:48 AM in
Fold & Flip PhonesSamsung Manager should we try to uncheck the default for that app which is what it's set to now ?

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
ā01-12-2024 07:14 AM in
Fold & Flip PhonesAndroid WebView is a system component from Google that allows apps to display web content. Removing it from default may help, and it may cause additional issues.
Have you tried force stopping the app and clearing the data? (Using your apps would reopen the WebView app.)
Also try setting the WebView app to block notifications and no permissions allowed. (We have ours set this way.)
We have also forwarded the information to another team, and are waiting to hear their recommendations.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ā01-12-2024 07:27 AM in
Fold & Flip Phones- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ā01-12-2024 07:28 AM in
Fold & Flip Phones
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
ā01-12-2024 08:07 AM in
Fold & Flip PhonesThank you for the additional information and for your patience. We will continue to work towards finding a solution. We will follow up again when we have more information.

