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Receiving message: isn't optimized for the latest version of Android. Screen touches may be delayed or not recognized

(Topic created: 01-11-2024 07:57 AM)
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Good day My wife's z flip 4 is experiencing issues after the Android 14 update yesterday. "isn't optimized for the latest version of Android. Screen touches may be delayed or not recognized" That message pops up from time to time on her phone and then the phone freezes perhaps an update will fix it?

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Maybe the next Android system webview update will fix the problem
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Have you tried the Beta version? It was updated on February 6th. There's a developer option, too, but I switched to the Beta Version, and my phone is running smoothly, but if you receive a software update, uninstall the Beta version before installing the update. The February update was received today on one of my devices.
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Nice catch is still showing the pop-up is from Android system web view. There was an update of that app this morning the issue still persist!
Samsung Manager should we try to uncheck the default for that app which is what it's set to now ?
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Samsung_Moderator
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Android WebView is a system component from Google that allows apps to display web content. Removing it from default may help, and it may cause additional issues. 

Have you tried force stopping the app and clearing the data? (Using your apps would reopen the WebView app.) 

Also try setting the WebView app to block notifications and no permissions allowed. (We have ours set this way.)  

We have also forwarded the information to another team, and are waiting to hear their recommendations.

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By the way this is occurring on my wife's z flip 4 I have a Note 20 ultra which is still on Android 13 no issues with my phone at all. I just tried all the above the settings are the same as yours block notifications and no permissions allowed I did four stop and clear data still no change. The interesting part of all of this is that if we turn the phone to landscape it unfreezes and we can read the messages normally then return it to portrait and all is fine. That's the only thing that seems to work so far
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Obviously I meant force stop
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Samsung_Moderator
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Thank you for the additional information and for your patience. We will continue to work towards finding a solution. We will follow up again when we have more information.

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Members_rEmwlkB
Constellation
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Hello, I have a Galaxy S23 and I have the same issue (not like my phone freezes) but when I quit and open an app too many times quickly (to test how smooth oneui is comparing to ios or hyperos or whatever other ui's) I get the same message even in system apps, it been like that since the release of Oneui6 with 2 security updates installed but no fix. I hope its getting fixed on oneui 6.1

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No not really although the source of the pop-up we know is Android system webview app that's according to the good luck module nice catch