When opened my z fold 6 before this update the screen would light up. Now it doesn't and I have to open and close several times now. The button doesn't work either.
You can run the diagnostics in the Members app, under the Support tab. This will test the hardware on the phone.
If you continue to experience the screen concern, or the diagnostics tests fail, it is recommended to have the phone evaluated by an authorized service center.
You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
If you purchased a Samsung Premium Care or Care+ membership with your device, this plan does cover repairs outside the warranty. You can find more information about this plan here: https://www.samsung.com/us/support/samsung-care-plus/
You can run the diagnostics in the Members app, under the Support tab. This will test the hardware on the phone.
If you continue to experience the screen concern, or the diagnostics tests fail, it is recommended to have the phone evaluated by an authorized service center.
You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
If you purchased a Samsung Premium Care or Care+ membership with your device, this plan does cover repairs outside the warranty. You can find more information about this plan here: https://www.samsung.com/us/support/samsung-care-plus/
