Original topic:

Simotown, Z flip 5

(Topic created: a month ago)
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Simotown
Constellation
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Fold & Flip Phones
Have a new Galaxy Z flip 5 because my old Z flip 5 stopped working. I couldn't answer the phone or make a call & couldn't open any apps. My JBL wireless headphones were paired to my old flip 5. I had device protection and have returned the old phone. 
What steps do I need to take to unpair the headphones from my old phone & pair them with my new Z flip 5?
Simple to follow instructions would be appreciated!
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Simotown
Constellation
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TO THE COMMUNITY MANAGER OR A CONTRIBUTER THAT CAN SHARE A SOLUTION: Do any of you have information about how to unpair my JBL wireless headphones from my old Z flip 5 and pair them to my new Z flip 5. I'm not looking to upgrade to the new Z flip 6!
Thanks in advance for your help and support!
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LongHiker
Galactic Samsung Care Ambassador
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@Simotown Look up the model of the JBL wireless headphones and follow the instructions on how to force the headphones into pairing mode. 

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