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Switched from iPhone and there are no messages or history

(Topic created: 07-22-2024 09:24 PM)
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Veenahweenah
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hiya I just switched back to android from my iphone and my messages won't popup here & my message history either.. please help

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SammyNerd83
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Try a wired lightning to usb c direct connection 1721712007217.jpg

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meself
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Depends on what you're asking the messages may not transfer from I messages and NV being a new phone will not bring over think in terms of refreshing something there maybe a way to i it but not certain
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SammyNerd83
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Try smart switch again
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Veenahweenah
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I tried it 3 times nothing happens
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SammyNerd83
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Hmm, try calling samsung tech support. 🤔
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Veenahweenah
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depends do they answer at 12 am
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SammyNerd83
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8am-midnight est you'll have to wait till the morning. Sorry 😞 lmk after you talk to them what they said, btw. Also, what model iPhone? Is it updated to the latest OS update? What model samsung phone?
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Veenahweenah
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will keep you posted but I had a 14 pro on the it's 18 beta (which wouldn't have caused this bc i had it on the beta first time I switched and no problems) and right now I have the zflip 6
SammyNerd83
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What messages are you trying to get that you're not able to? Are they pictures? Or are they like iMessage type pictures? Because if it's iMessage specific, I believe there's a setting you have to change possibly to be able to get those. Maybe try Googling it.
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Veenahweenah
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literally everything all of my messages were gone when I switched
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