Original topic:

Z Fold 6

(Topic created: yesterday)
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MIkeALehman
Constellation
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Fold & Flip Phones

Got new Z Fold 6

Replacing a Z Fold 3

Used Smart Switch with USB C to move everything 

It didn't move pictures in gallery and provided no error message. Already sent Z Fold 3 back to Samsung for $900 trade in. Lost all pictures after February 2024 with no recovery.

Why is their no software verification that everything moved and a time consuming manual effort 

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3 Replies
UnrulyRotors
Cosmic Ray
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Fold & Flip Phones
Oh nooo. That sucks, sorry to hear. Always manually check but your best bet is to sync them to the cloud. That way they upload everyday.
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GTRO
Asteroid
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Sorry to hear that and definitely have been a victim of it myself. It has lead me to use a backup app. SmartSwitch is much better than it used to be but not perfect.
I highly recommend utilizing the Google Photos app which automatically uploads your pictures when you take them (if you allow cell data usage otherwise it only does it on WiFi).
OneDrive, Samsung Cloud, and Google Drive will also backup your phone and pictures.
LongHiker
Legendary Samsung Care Ambassador
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Fold & Flip Phones

@MIkeALehman That is unfortunate. When you use Smart Switch it allows you to do all or custom. In custom, you need to ensure that your photos are selected if you want them to transfer. 

I would recommend that you enable some type of backup for your photos now. That way you will ensure that future photos are not lost. 

I use the built in backup to OneDrive in Gallery. When I transferred everything from my Fold 5 to 6 I did not have Smart Switch transfer any photos. I just connected my Fold 6 to OneDrive and enabled the sync in Gallery. All of my photos are available. 

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