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Original topic:

Z fold members app issue

(Topic created: 08-12-2024 04:06 PM)
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JRbowling1997
Nebula
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Fold & Flip Phones

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On my Z Fold 6 it says wifi not working on the members app. But it is working... tried turning off and on wifi and it let's me to connect to wifi networks. Anyone else having this issue on fold 6?

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Samsung_Moderator
Community Manager
Community Manager
Options
Fold & Flip Phones

Hey JRbowling1997, Thanks for reaching out, and for part of the community. We understand the concern with the Wi-Fi diagnostics in the Members app not reading correctly.

Try clearing the cache for the Members app and running the test again. 

If the app continues to give a false reading, please submit an error report to provide the data to the developers.

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Samsung_Moderator
Community Manager
Community Manager
Options
Fold & Flip Phones

Hey JRbowling1997, Thanks for reaching out, and for part of the community. We understand the concern with the Wi-Fi diagnostics in the Members app not reading correctly.

Try clearing the cache for the Members app and running the test again. 

If the app continues to give a false reading, please submit an error report to provide the data to the developers.

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