Original topic:

"Protect Battery"

(Topic created: 04-10-2024 06:52 AM)
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Rahsaan
Cosmic Ray
Options
Fold & Flip Phones
Has anyone noticed or had this happen after the recent update? Even after selecting "protect Battery" my Fold 5 charges to 100% anyway. 

1 Solution


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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Fold & Flip Phones

Hello Rahsaan, Thanks for reaching out. We understand the concern with the battery continuing to charge to 100% when using battery protect.

Did you tap on the toggle that turns on battery protect and change the setting from Basic to Maximum? 

With the Basic setting, the phone will still charge to 100%.  The Adaptive setting charges the phone while you are sleeping and switches back to basic during waking hours. Maximum restricts the charging to 80%.

Let us know if this helps.

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3 Replies
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Fold & Flip Phones

Hello Rahsaan, Thanks for reaching out. We understand the concern with the battery continuing to charge to 100% when using battery protect.

Did you tap on the toggle that turns on battery protect and change the setting from Basic to Maximum? 

With the Basic setting, the phone will still charge to 100%.  The Adaptive setting charges the phone while you are sleeping and switches back to basic during waking hours. Maximum restricts the charging to 80%.

Let us know if this helps.

Rahsaan
Cosmic Ray
Options
Fold & Flip Phones
Thanks, I didn't realize this was obviously another change with the update. There are various options and one of them is 80% as it used to be 85%....got it.
Samsung_Moderator
Community Manager
Community Manager
Options
Fold & Flip Phones

You are welcome. We are happy to hear this helped. Thank you for being part of the Community!