Are my buds pro real

[userXTh43CFeQx]

Good eveing i have brought a pairnof  uds Pro from Amazon Uk snd the seller Only Branded 

They seem pretty really 

 

[Oxford]

They look right, and the software version is correct. Maybe try chatting with Samsung, giving them serial numbers, and ask why the legal information and battery information do not show up in the wearable app.

[MochaVex]

They indeed appear genuine. Do all of the functions work as they should? (Noise canceling, ambient sound). Turn on the double tap to change volume feature in the labs and see if that works.

[Samsung_Moderator · Accepted solution]

Thanks for reaching out. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: https://www.samsung.com/us/common/visitlocationsite.html

[Nautigirl77]

Were you able to register them on the Samsung members app or at all with Samsung? If so, and they connect correctly, they think they were legit.