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Original topic:

Are my buds pro real

(Topic created: 03-03-2022 01:26 PM)
userXTh43CFeQx
Constellation
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Galaxy Buds

Good eveing i have brought a pairnof  uds Pro from Amazon Uk snd the seller Only Branded 

They seem pretty really 

 

 

 

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Screenshot_20220303-212613_Galaxy Buds Pro Manager.jpg

  

 

 

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Buds

Thanks for reaching out. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: https://www.samsung.com/us/common/visitlocationsite.html

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Oxford
Black Hole
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Galaxy Buds
They look right, and the software version is correct. Maybe try chatting with Samsung, giving them serial numbers, and ask why the legal information and battery information do not show up in the wearable app.
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MochaVex
Supernova
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Galaxy Buds
They indeed appear genuine. Do all of the functions work as they should? (Noise canceling, ambient sound). Turn on the double tap to change volume feature in the labs and see if that works.
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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Buds

Thanks for reaching out. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: https://www.samsung.com/us/common/visitlocationsite.html

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Nautigirl77
Astronaut
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Galaxy Buds
Were you able to register them on the Samsung members app or at all with Samsung? If so, and they connect correctly, they think they were legit.
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