JUMP TO SOLUTION Solved

Original topic:

Buds 3 Pro - fit test

(Topic created: 09-13-2024 01:48 PM)
1309 Views
IamthaKing
Asteroid
Options
Galaxy Buds
I've tried all 3 sizes for the buds. After numerous minutes (using the large) I can finally get one fit correctly in my ear. After several more tries I finally get the other to fit properly, but when that happens the first ear fails the test. I rarely get both fit properly at the same time. When I do, I will test every several minutes and eventually both end up failing. I cannot get a pass and keep it. 
0 Likes
Reply
6 Replies
Robin621k
Honored Contributor
Options
Galaxy Buds
Happens all the time. I know I have a good fit because there is no leakage of outside noise when using ANC. I gave up trying the Fit Test because it will drive you crazy.
Robin621k
Honored Contributor
Options
Galaxy Buds

It is absolutely useless! Just when you think you fixed the one with one seated correctly next test tells you poor fit.

kmb1
Galaxy
Options
Galaxy Buds
I just bought some diofit brand replacement tips for my Buds3 Pro last week (from Amazon). They have an extra silicone rib, and fixed the exact same problem you (and I) were having. They're a little expensive, though, but diofit is one of Samsung's trusted suppliers in South Korea. They're about $20 including tax for 4 tips.
IamthaKing
Asteroid
Options
Galaxy Buds
Maybe I will check into them.
0 Likes
Reply
IamthaKing
Asteroid
Options
Galaxy Buds
Yeah, I don't hear any outside noise. One second it says good fit, next poor fit.
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Buds

Hello IamthaKing, Thank you for being part of the Community. We understand the frustration of not being able to adjust the Buds to pass the fit test.

Be sure to follow the steps in this article: https://www.samsung.com/us/support/answer/ANS10003519/

If you continue to experience trouble completing the fit test, we recommend submitting an error report through the Wearables app. Select the Menu in the app>Tap the Settings icon>Contact Us>Error Reports

0 Likes
Reply