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‎08-02-2024 04:27 PM in
Galaxy BudsSolved! Go to Solution.
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‎08-02-2024 05:22 PM in
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‎08-02-2024 05:28 PM in
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‎08-03-2024 02:01 AM in
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‎08-03-2024 02:19 AM in
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‎08-05-2024 03:14 PM in
Galaxy BudsHello NewEraKingz, Thank you for being part of the Community. We understand how frustrating it is for the buds to be going in and out of noise-canceling.
Have you tried resetting the buds? https://www.samsung.com/us/support/troubleshooting/TSG01218103/
We also recommend submitting an error report through the Members app. https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/
Let us know if this helps.
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‎08-07-2024 12:25 PM in
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‎08-08-2024 10:50 AM in
Galaxy BudsHello @Gouken Welcome to the Community, and thank you for reaching out. Unfortunately, resetting the earbuds is the only troubleshooting option available on the earbuds. If the reset doesn't help, you can submit an error report.
You can also have a serviced technician do an evaluation of the earbuds.
You can use the following link to find a list of service centers in the U.S.: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.
For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html.