Buds 3pro: No audible notification for Messages using Google keyboard

[userCDbzOcha4V]

When I was on samsung keyboard the buds used to give me a notification saying (messages) to inform me a had a msg, now since updating to Google keyboard i get pause /silencing. Are they going to fix this, cause now just like any other ear bud.i really like that feature. Tyia

[Samsung_Moderator · Accepted solution]

Hello, Welcome to the Community. We understand the frustration of not hearing the audible notification.

Have you checked the settings to make sure the notifications are allowed for the app? https://www.samsung.com/us/support/troubleshooting/TSG01111236/

If the settings are all correct, we recommend resetting the earbuds. https://www.samsung.com/us/support/troubleshooting/TSG01218103/

If you continue to not receive the audible notification, we recommend submitting an error report through the app. Open the Wearables app>Tap the Menu>Tap the three dots in the corner>Tap Settings>Contact Us>Error report