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Can someone with buds live and windows help me confirm something about the serial numbers?

(Topic created: 05-16-2024 11:12 AM)
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Amcantech
Cosmic Ray
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Galaxy Buds

Can someone with buds live and windows help me confirm something about the serial numbers? Theoretically each bud has their own number and the case does too... which number is corresponding the the 5F3F? My buds are lost/stolen and i want to get t

Specifically, does it match as well with the serial number on the bottom of the case?

 

In the galaxy wear app, i cannot even click About Device, same as on windows

Amcantech_0-1715942452355.png

 

Amcantech_1-1715883051134.png

 

 

windows 10 -> device manager -> bluetooth -> find the buds -> right click and select properties -> details -> and find hardware ids

 

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Amcantech
Cosmic Ray
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Galaxy Buds

Found the buds:

 

the 4 character code is actually the last 4 characters of the bluetooth mac address

 

nothing to do with the serial number

 

at least the mac address can be used to distinguish between devices! 

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userZNnTdcqwZP
Supernova
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Galaxy Buds
I don't think that number matches with the serial numbers of your buds live.

If you still have the product box, there should be all serial numbers printed on it
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Amcantech
Cosmic Ray
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Galaxy Buds

Don't have the box ;(

 

Is there any way to recover the serial of the case via a previously paired device?

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userZNnTdcqwZP
Supernova
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Galaxy Buds
If you had connected your buds to galaxy phone, you might be able to use Smartthings (Find function) to locate your buds live.
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LongHiker
Legendary Samsung Care Ambassador
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Galaxy Buds

@Amcantech The 5F3F is just a number to identify your device uniquely when going through the pairing process. 

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Amcantech
Cosmic Ray
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Galaxy Buds

If someone reset the buds, will that 5F3F stay the same or change?

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Solution
Amcantech
Cosmic Ray
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Galaxy Buds

Found the buds:

 

the 4 character code is actually the last 4 characters of the bluetooth mac address

 

nothing to do with the serial number

 

at least the mac address can be used to distinguish between devices! 

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Amcantech
Cosmic Ray
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Galaxy Buds

there are 3 serial numbers for every pair of galaxy buds

 

SM-R180 

 

Right bud, Left bud, and case

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