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Original topic:

Galax Buds 3 Pro: plastic shell warped and lights irregular

(Topic created: 08-09-2024 08:55 PM)
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CrispyGames
Constellation
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Galaxy Buds

I was one of the "lucky" ones to have received my buds 3 pro before they started halting shipments, they have been great and the audio has no issues, but I did get a fault pair of ear buds. The plastic shell is a bit warped and the brightness of the lights are not the same. What should I do or what are my options?

1 Solution


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Solution
patriciostarr
Red Giant
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Galaxy Buds

Contact samsung try to get a refund or replacement check if you don't have an update

https://www.samsung.com/us/support/contact/?model=N0054487 or 1-800-726-7864

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2 Replies
Solution
patriciostarr
Red Giant
Options
Galaxy Buds

Contact samsung try to get a refund or replacement check if you don't have an update

https://www.samsung.com/us/support/contact/?model=N0054487 or 1-800-726-7864

ButtaBean_420
Black Hole
Options
Galaxy Buds
Contact Samsung they will replace them