Galax Buds 3 Pro: plastic shell warped and lights irregular

[CrispyGames]

I was one of the "lucky" ones to have received my buds 3 pro before they started halting shipments, they have been great and the audio has no issues, but I did get a fault pair of ear buds. The plastic shell is a bit warped and the brightness of the lights are not the same. What should I do or what are my options?

[patriciostarr · Accepted solution]

Contact samsung try to get a refund or replacement check if you don't have an update

https://www.samsung.com/us/support/contact/?model=N0054487 or 1-800-726-7864

[ButtaBean_420]

Contact Samsung they will replace them