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Galaxy Buds 2 tap recognition

(Topic created: 10-23-2021 12:19 PM)
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userjRkys9V86Q
Asteroid
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Galaxy Buds

Anyone else having constant issues with the tap recognition on the new buds?

 
Mine are constantly registering 2 or even 3 taps when I only tap it once. 
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SamsungRei
Community Manager
Community Manager
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Galaxy Buds

Hello, I definitely understand how frustrating the touch feature is on the Buds2. I have noticed on my own pair that the touchpad is very sensitive. I have to tap very quickly and lightly to only register one tap. You can try resetting the Buds to see if it will allow them to register the taps more accurately. https://www.samsung.com/us/support/answer/ANS00078085/ Please let me know if this helps.



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1 Reply
Solution
SamsungRei
Community Manager
Community Manager
Options
Galaxy Buds

Hello, I definitely understand how frustrating the touch feature is on the Buds2. I have noticed on my own pair that the touchpad is very sensitive. I have to tap very quickly and lightly to only register one tap. You can try resetting the Buds to see if it will allow them to register the taps more accurately. https://www.samsung.com/us/support/answer/ANS00078085/ Please let me know if this helps.



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.