Original topic:

Galaxy Buds 3 Pro connection spotty when phone is in pocket.

(Topic created: yesterday)
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TonyRednil
Cosmic Ray
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Galaxy Buds
After the latest update to the Galaxy buds 3 pro the bluetooth connection has become very unstable. As soon as I move in the right way with the phone in my pocket the audio will stop. After doing an awkward fidget dance they will reconnect and the audio will do this weird fast forward to catch up to where I am in the podcast. It does this constantly whenever I have my phone in my pocket. As soon as I take my phone out of my pocket, perfect connection, no issues. These are almost $200 earbuds Samsung. This is unacceptable. At this point I may switch to Raycon. Can't listen to my podcasts without them pausing every couple seconds. It's hilarious that the update that broke the connection on these headphones claimed to "improve Bluetooth stability." You did the opposite of what you claimed Samsung!
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neilth
Red Giant
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Galaxy Buds
You need to run the Bluetooth diagnostics on your phone. Where is the pocket you habitually carry your phone in? Is it possibly metallically lined, preventing good connectivity between your phone and the buds?
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TonyRednil
Cosmic Ray
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Galaxy Buds
It's my right front pants pocket. I don't wear metal pants.....
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TonyRednil
Cosmic Ray
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Galaxy Buds
Ran the test twice. Results come back as normal. This literally all started after a Galaxy buds update.
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neilth
Red Giant
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Galaxy Buds
You need to create an error report here in the Members app available in the Support tab on the lower right once you close this thread.
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