I, like so many others, am having severe issues with my ears after wearing my Buds Pro. I awoke this morning at 3:30 with very wet ears. They also are very itchy.
This is the second time this has happened. The first time I had the same symptoms. But, after my ears began to heal, the flaking and extreme itching began. I noticed it began not long after wearing them. I discontinued use.
Last night, I wanted to try again. I wiped down the silicone tips with alcohol. I wore them for roughly 10 minutes and here we are. Wide awake on a work day with awful symptoms.
I own multiple Samsung devices. My televisions (2), 4K UHD Bluray, sound bar and surround sound, phones, tablets and I just bought the Galaxy Book Go. I love that I can connect everything. Needless to say, I am disappointed in the Buds.
What can be done to make this right? Thank you.
Solved! Go to Solution.
Hi, I am sorry to hear the Buds are giving you irritation in your ears. We take these concerns seriously, so we want to make sure we have as much information as possible so our specialized team can assist further.
If you are able, please send me a private message, either by clicking onto my profile and clicking Send a Message, or using this link: https://bit.ly/3hzZfw8
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Thank you in advance.