I just got the Galaxy Buds Pro, they seem to be causing an allergic reaction in my ear. Has anyone else had this issue? If so what can be done to keep it from happening?
What are the earbuds tips made from? I believe it's the tip of the buds that are causing the problem, not bulk of the speaker housing.
Solved! Go to Solution.
I used live chat Sunday 11th. I oformwd them of the issue and the operator said she would raise it to another department. I asked for a ticket number and contact details should I not hear anthring in 48 hrs. Since the then I have received several emails from samsung and they eagerly have arranged to collect my buds tomorrow 14th with a view of have them checked and providing a Solution.
Wonderful, please keep us posted if we can be of any further assistance in the future.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.