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Galaxy Buds warranty for Water Damage

(Topic created: 01-20-2020 04:41 PM)
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Samsung_4xsh53k
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Galaxy Buds

I received Galaxy Budz as gift for pre ordering Galaxy S10+. Well my wife washed them and the case and now they aren't charging. Can I send them back in for exchange it should still be under warranty correct?

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Samsung_EtpNVLE
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Galaxy Buds

Unfortunately water damage is in most cases not under warranty as it is not seen as a mechanical failure

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Samsung_EtpNVLE
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Galaxy Buds

Unfortunately water damage is in most cases not under warranty as it is not seen as a mechanical failure