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I've got two problems with my Galaxy Buds. The first one is that my right bud's battery drains like twice as fast as the left one. I... View Post 
SamsungMoon
Hello! If the troubleshooting provided in the thread is not helpful service is recomm... View Post |
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Hello! Â This happened this morning. I tried checking it on the app but it doesn't indicate the battery level. I wear it to check if... View Post
SamsungMoon
Hello! If you have performed the troubleshooting mentioned in this thread to no avail... View Post |
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I have been having an issue with the quality of my phone calls with my galaxy ear buds. I hear the other person fine but they tell me they can... View Post 
SamsungZell
Hey there! @userJgwSxCCoIQ, I would be happy to look into your concerns. Can you ... View Post |
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Hi, i just got my galaxy buds+ a few days ago and ive noticed that the left ear bud drains faster than the right bud. After only a few mins... View Post 
monsieur_voltaire
I got my ear buds back, replaced by Samsung. I went to a Samsung Customer Service office and ... View Post |
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My IconX buds model SM-R140 keeps disconnecting during use pausing the media that is playing, specially during listening to music in Spotify. ... View Post
SamsungZell
Hey there! I would be happy to look into your concerns. Can you please send me a private me... View Post |
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I don't what happned to my Buds, but it seem like the light on the outside case is always on so I can't tell when it charging or not.... View Post
SamsungZell
Have you already attempted to reset the buds through the wearables application? If the sympt... View Post |
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My Galaxy Buds+ will charge through the case just fine. The case itself will not charge. The LED indicator on the outside is solid red. I... View Post
SamsungZell
Hey there! I would be happy to look into your concerns. Can you please send me a private me... View Post |
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i m having this issue on my galaxy buds+ mine left earbud discharges significanetly quicker then the right bud left one is out of battery... View Post 
SamsungCole
The solution marked at this time is to have the buds repaired in order to have an authorized ... View Post |
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If anyone can help me. My Earbuds can not connect to my device, and the bluetooth not able to scan the Earbuds. View Post |
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I am having serius connectivity issues with the gear buds, literally my phone is in my pocket and it is almost impossible to listen to music! ... View Post |
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Suggestions to Devs: 1. When I have my Buds in and I get a message it would be nice to have the ability for Bixby to announce... View Post 
SamsungAdam
We appreciate your feedback and will tag it on the forum so that it will appear with other fe... View Post |
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I'm looking for some replacement wingtips for the New galaxy Buds LIve. I have broken one of the small one and need a replacement. Does... View Post |
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When I turn on my S7's bluetooth to connect to Galaxy Buds through Galaxy Wearable, I immediately get the message:... View Post 
userUAsikNJ9tn
My samsung a30 issus system UI i cannot on my fon screen look ready.. how i want to stop ..he... View Post |
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ear buds right one volume is too low how can I fix it. View Post
SamsungMoon
Hello! Have you been able to reset your buds through the Wearables app? You can do so... View Post |
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My right bud won't turn on, won't show up on app. Case says it's charged but won't connect. View Post |
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My left ear bud went quieter then the right one for months and then one day it went back to normal. Now the right one is doing the same thing.... View Post
SamsungZell
Hey there! Have you already tried resetting the buds through the wearables application? If ... View Post |
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Both buds work and charge fine. The case will display the red LEDs to indicate it is low battery, but it will not charge. I have tried multiple... View Post
SamsungZell
Hey there! Have you already tried resetting the galaxy buds through the wearables applicatio... View Post |
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I bought a pair of the Samsung wireless earbuds and barely 2 months in my right wont turn on regardless of all troubleshooting. What can I do?... View Post
SamsungMoon
Hello! Have you been able to reset your buds through the Wearables app? You can do so... View Post |
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Not sure if this is the right forum but I can't find a category for audio or headphones. I'm writing about the samsung level app and my... View Post
SamsungCole
You are indeed in the right place, unfortunately the in-app soundalive feature was removed af... View Post |
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As a delighted user of these super easy to use and equally super easy to lose ear buds AND their case, I would appreciate it if the Bluetooth... View Post 
SamsungJoJo
Thank you for your interest in sharing your ideas with Samsung. We appreciate your feedback a... View Post |
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Over a month ago I tried to use my PayPal to purchase galaxy buds. Two of the transactions never went through but they are still showing up as... View Post
SamsungJoJo
Hello, I recommend reaching out to our E-Commerce department for further assistance w... View Post |
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The right bud won't connect at. I tried everything I found on YouTube and still won't work. Can anyone help? View Post
SamsungMoon
Hello! Have you been able to reset your buds through the Wearables app? You can do so... View Post |
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I hadnt used my galaxy buds in a few weeks but went to use them again today. Both buds have been in the charging case since I stopped using... View Post 
SamsungRei
Thanks for reaching out! With only one earbud connecting, service is recommended. For service... View Post |
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Ever since I updated my Galaxy Buds Plus, the left earbud battery drains significantly faster than the right earbud. Â Sometimes the left... View Post
SamsungZell
Are you still having issues after trying the above-troubleshooting steps? Reaching out to a ... View Post |
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More options for press and hold on Galaxy Buds Live: Allow volume up & down be independent and not the default for both... View Post
SamsungZell
Thank you for your feedback and ideas with Samsung. We appreciate your feedback and will tag ... View Post |
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I bought my Galaxy Buds Live, charged them completely then connected to my phone. Both pieces charged and both pieces connected and I was able... View Post
SamsungMoon
Hello! Have you been able to reset your buds through the Wearables app? You can do so... View Post |
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I just got these Buds+ last month as an early birthday present (beginning of October). I tried using them at the gym and my left one... View Post
SamsungMoon
Hello! After performing a reset to no avail, I would recommend unpairing and repairin... View Post |
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My Buds+ have been great for the last month or two. Using them with my Sony phone running Android 10. Music and media quality is still... View Post
SamsungMoon
Hello! Thank you for reaching out I can understand doing so experiencing this symptom... View Post |
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I have a Galaxy 10 and just recently purchased the Galaxy Buds Live.When I tap and hold the buds to enact the voice service option, I am... View Post
SamsungAdam
Wonderful. Please keep us posted if you need any further assistance and we would be happy to ... View Post |
