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ā09-11-2024 03:50 AM in
Galaxy BudsHey folks.
Got an issue with my buds when i connect to them to my pc (w11). The connection works fine. But the Audio stutters all the time. This only happens with my Buds3 and not with my other (non) bluetooth devices. I should also mention that this only happens when i connect it to my pc. Otherwise i have no issues using it with my phone and such.
Here are some options i have already tried:
- removing and repairing my buds3
- deleting & reinstalling my bluetooth drivers, reboot
- turning off my other wireless devices
- troubleshooting audio and bluetooth on my pc
Non of the above has yield me result. Im running out of other idea's i can try. Anyone having suggestions i can try out yet?
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ā09-17-2024 12:21 PM in
Galaxy BudsHello Lethiaz, Welcome to the Community. We understand how frustrating it is for the audio to stutter when using your buds on the pc.
Check out the solution here for some suggestions that may help: https://us.community.samsung.com/t5/Galaxy-Buds/Input-delay-on-Galaxy-Buds-on-Windows-11/m-p/2746575
Let us know if this helps.
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ā09-19-2024 04:04 AM (Last edited ā09-19-2024 04:05 AM ) in
Galaxy BudsHey there
Thank you for reaching back to me. When i connect my earbuds to my pc i can see at as 2 devices. However both of them show audio lag when i connect to them. So unfortunatly the solutions posted in the link isnt working for me.
https://imgur.com/DUX4GSh
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ā10-23-2024 10:17 AM in
Galaxy Budsbump*
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ā10-23-2024 02:46 PM in
Galaxy BudsHello Lethiaz,
Are the Buds connected in the Galaxy Buds app on the PC? https://apps.microsoft.com/detail/9nhtlwtkfznb?hl=en-US&gl=US
Is it stuttering with all audio or when using specific apps?
Try changing the default recording device to anything other than the buds and testing the audio. Let us know if there is a difference.
We also found these steps on Microsoft's site:
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Disable Exclusive Mode: Settings > System > Sound > More sound settings > Playback > Properties > Advanced tab and uncheck the boxes under "Exclusive Mode" to allow applications to take exclusive control of the device.
-
Reset Bluetooth Cache:
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Open Command Prompt as an administrator and run the following commands:
Copy Codenet stop bthserv
net start bthserv -
This will reset the Bluetooth service and clear the cache. Restart your laptop afterward.
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Have you reached out to Microsoft for assistance?