Original topic:

Galaxy Buds3 unable to download software

(Topic created: 10-12-2024 09:37 AM)
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userwAynlG81cQ
Constellation
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Galaxy Buds

Why wont my Galaxy Buds3 Pro earbuds download the software on the wearable app it shows them as paired but not on the available list....

1 Reply
Samsung_Moderator
Community Manager
Community Manager
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Galaxy Buds

Hello, Welcome to the Community. We understand how frustrating it is to not be able to update your earbuds.

Are the earbuds connecting in the Wearables app?

Have you tried uninstalling and then reinstalling the app and Wearables plug-in? Once you reinstall the app, try connecting the earbuds again.

Let us know if this helps.

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