Galaxy buds 2 lights flickering and no Bluetooth connection

[balldingus]

Can someone tell me why my galaxy buds 2 the bottom light and top light are flickering red,green,orange,yellow and Bluetooth isn't working.

[Samsung_Moderator · Accepted solution]

Hello balldingus, Welcome to the Community. We understand the concern with the lights blinking and Bluetooth not working.

This article explains more about the indicator lights: https://www.samsung.com/sg/support/mobile-devices/light-status-on-samsung-galaxy-buds-battery-indica...

As you indicate the lights are flashing and the earbuds are unable to connect to Bluetooth, it is recommend to have them evaluated by an authorized technician. 

You can use the following link to find a list of service centers in the U.S.: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.

For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html.