Original topic:

Intermittent sound when using with HP laptop on Windows 11

(Topic created: 02-16-2024 10:15 AM)
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hdanzyger
Constellation
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Galaxy Buds

I just got the Galaxy Buds2 Pro earbuds. They work fine with my Samsung phone but the sound stops and starts when  using with my HP Pavilion Laptop on Widows 11. I tried updating drivers for bluetooth and the buds and nothing has helped to fix it. Are there any suggestions?

4 Replies
-Misfit-
Comet
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Galaxy Buds
Have you tried unpairing and paring?
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Llamawolfe
Asteroid
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Galaxy Buds
Try downloading the Wearables app in the Microsoft Store and see if it helps.
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jomicobasi
Constellation
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Galaxy Buds

I am running with the same issue. I have a HP ProBook 440 14 inch G9 Notebook PC. I believe the sound started bumping when I updated the Realtek Wireless Bluetooth driver, version 1.10.1061.3014 by now. Galaxy Buds app from Microsoft Store has helped me until the bluetooth driver update. Right now, it is no good.

In my case, I have Galaxy Buds FE.

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hdanzyger
Constellation
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Galaxy Buds

Yes, it is very frustrating. I do have the wearables app from the microsoft app store and it does not help. I have not been able to get help from HP or Samsung with the issue.

 

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