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Astronaut

Re: Galaxy Bud Left ear too quiet

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Resetting them should work I believe

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Asteroid

Re: Galaxy Bud Left ear too quiet

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Alright I'll try

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Astronaut

Re: Galaxy Bud Left ear too quiet

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New updates on phones will cause them to reboot a little slower but it will definitely work

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Asteroid

Re: Galaxy Bud Left ear too quiet

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So I resetted it so do I wait or no? It didn't seem to help

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Constellation

galaxy ear buds

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My ear buds arent working properly i dont have the media sync in the bluetooth advanced setting it just said ringtone sync and bluetooth control. I can hear one fine but the other one is faint can someone help ive tried resetting them multiple times nothing.

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Constellation

Re: galaxy ear buds

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Ive also tried using the touch pad but it only lets you put the right one up and the left one down

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Samsung Moderator
Samsung Moderator

Re: galaxy ear buds

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Hey there! 


I would be happy to look into your concerns. 


Can you please send me a private message with the below information here at this link: http://bit.ly/2GH8URL

 

Model code:
Serial Number:
 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Constellation

Re: galaxy ear buds

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Ive tried all the things in the artice in the troubleshooting guide including battery optimization. I think it might of happened with the touch pad when one was disconnected and i turned it down if there was an option to turn the left one up in the touchpad??? Maybe lol...

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Astronaut

Galaxy buds problem

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I can hear the left bud ok but the right bud is low and i put the volume all the way up...

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Samsung Moderator
Samsung Moderator

Re: Galaxy buds problem

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Can I have your full model code, serial number, and baseband version via private message?







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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