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Pro earbuds right one is making high pitch what is there to do

(Topic created: 05-08-2021 09:36 PM)
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userqwHB1CzzXO
Asteroid
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Galaxy Buds

New right earbud is making a high pitch plus it's a brand new phone

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SamsungRei
Community Manager
Community Manager
Options
Galaxy Buds

Try the troubleshooting here: https://www.samsung.com/us/support/troubleshooting/TSG01210157

You can also try resetting the earbuds: https://www.samsung.com/us/support/answer/ANS00078085 

If you are still experiencing the high pitch noise, service would be recommended. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html 



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SamsungRei
Community Manager
Community Manager
Options
Galaxy Buds

Try the troubleshooting here: https://www.samsung.com/us/support/troubleshooting/TSG01210157

You can also try resetting the earbuds: https://www.samsung.com/us/support/answer/ANS00078085 

If you are still experiencing the high pitch noise, service would be recommended. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html 



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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userqwHB1CzzXO
Asteroid
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Galaxy Buds
Best buy took them back..only because I said I would buy another pair for
My girl...
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