JUMP TO SOLUTION Solved

Original topic:

Low volume for right earbud?

(Topic created: 06-25-2021 02:13 PM)
6085 Views
loremipsum
Astronaut
Options
Galaxy Buds

The volume is still there, but barely audible. I've tried resetting them, charging, and cleaning, but nothing has worked so far. What should I do?

1 Solution


Accepted Solutions
Solution
SamsungRei
Community Manager
Community Manager
Options
Galaxy Buds

I know how frustrating this can be. Here are some additional steps that may help the sound with the right earbud. https://www.samsung.com/us/support/troubleshooting/TSG01111323/#one-earbud-sounds-quieter-than-the-o... 

If the issue continues, service would be recommended. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html 



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

0 Likes
Reply
1 Reply
Solution
SamsungRei
Community Manager
Community Manager
Options
Galaxy Buds

I know how frustrating this can be. Here are some additional steps that may help the sound with the right earbud. https://www.samsung.com/us/support/troubleshooting/TSG01111323/#one-earbud-sounds-quieter-than-the-o... 

If the issue continues, service would be recommended. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html 



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes
Reply