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Original topic:

Left earbud is not charging

(Topic created: 06-24-2021 11:48 PM)
userWZ37Q3B1DZ
Astronaut
Options
Galaxy Buds

My left earbud isn't charging with /in case

What do I do ?

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SamsungRei
Samsung Moderator
Samsung Moderator
Options
Galaxy Buds

@userWZ37Q3B1DZ I know how frustrating this is. In addition to the steps provided by @Patriot1776JG, you can also factory reset the Buds. https://www.samsung.com/us/support/answer/ANS00078085/ If the earbud is still not charging, service would be recommended. For service options, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: http://bit.ly/2XERsky



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2 Replies
Patriot1776JG
Supernova
Options
Galaxy Buds
Make sure the contact points on your buds are clean & free of any obstruction, doing the same for the case. Also make sure each one is seated right in its spot.
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Solution
SamsungRei
Samsung Moderator
Samsung Moderator
Options
Galaxy Buds

@userWZ37Q3B1DZ I know how frustrating this is. In addition to the steps provided by @Patriot1776JG, you can also factory reset the Buds. https://www.samsung.com/us/support/answer/ANS00078085/ If the earbud is still not charging, service would be recommended. For service options, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: http://bit.ly/2XERsky



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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