Solved: Left earbud is not charging - Samsung Community

userWZ37Q3B1DZ · ‎06-24-2021

My left earbud isn't charging with /in case

What do I do ?

SamsungRei · ‎06-29-2021

@userWZ37Q3B1DZ I know how frustrating this is. In addition to the steps provided by @Patriot1776USA, you can also factory reset the Buds. https://www.samsung.com/us/support/answer/ANS00078085/ If the earbud is still not charging, service would be recommended. For service options, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: http://bit.ly/2XERsky

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Patriot1776USA · ‎06-25-2021

Make sure the contact points on your buds are clean & free of any obstruction, doing the same for the case. Also make sure each one is seated right in its spot.

SamsungRei · ‎06-29-2021

@userWZ37Q3B1DZ I know how frustrating this is. In addition to the steps provided by @Patriot1776USA, you can also factory reset the Buds. https://www.samsung.com/us/support/answer/ANS00078085/ If the earbud is still not charging, service would be recommended. For service options, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: http://bit.ly/2XERsky

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Original topic:

Left earbud is not charging

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