DominicNikon
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ā08-29-2022 07:27 PM in
Galaxy Fold
Hello, my Galaxy Fold 4 randomly gets a purple hue on the outside screen and the content doesn't show the hue in screenshots or on the unfolded main display. A restart temporary fixed this issue but I was wondering if anyone has any suggestions on how to fix the purple hue? Thank you,
Solved! Go to Solution.
5 Replies
Solution
Dr_Leprechaun
Asteroid
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ā08-29-2022 07:41 PM in
Galaxy Fold
I have had similar issues before on other phones. In my case it was a "theme" I had selected not working properly. Not sure if that could be the issue for you but if you have changed keyboard themes or colour schemes, you might want to try resetting them to Samsung's original theme. It seems like not all of themes that can be downloaded are fully functional on our android L version of operating system. Hope this helps!
DominicNikon
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ā09-01-2022 08:14 AM in
Galaxy Fold
I believe themeing was the issue. Thank you
Dr_Leprechaun
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ā09-23-2022 10:56 PM in
Galaxy Fold
Most happy to hear that worked. Never fun to have your lovely new phone working at less than 100%
Rydah
Samsung Care Ambassador
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ā08-29-2022 09:20 PM in
Galaxy Fold
Does this happen in Safe Mode?
To reboot into safe mode, get to your power menu and press and he the Power off option until you get the reboot into safe mode option.
If the issue doesn't exist in Safe Mode, it could be an app or theme you have installed.
Best regards,
Rydah
If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "ā Accept as Solution" button.
To reboot into safe mode, get to your power menu and press and he the Power off option until you get the reboot into safe mode option.
If the issue doesn't exist in Safe Mode, it could be an app or theme you have installed.
Best regards,
Rydah
If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "ā Accept as Solution" button.
User_name
Black Hole
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ā08-30-2022 03:21 PM in
Galaxy Folddo you have any themes applied?
submit an error report when it turns purple again
Samsung Members app > Get help > Send feedback > Error reports