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Samsung care redeem

(Topic created: 08-27-2021 06:21 AM)
userWArd7MKI1d
Asteroid
Options
Galaxy Fold
So I got my Zfold 3. How do I redeem my Samsung care? 

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TippyToe
Astronaut
Options
Galaxy Fold
Ive been able to do so by 1. Downloading the Samsung shop app
2. Go to https://www.samsung.com/us/promotions/support/
3. Scroll down till you see the page with the $200 credit. Click learn more
3. Open with shop app
4. Click register now
5. Press view my status
6. Follow the instructions from there

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9 Replies
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TippyToe
Astronaut
Options
Galaxy Fold
Ive been able to do so by 1. Downloading the Samsung shop app
2. Go to https://www.samsung.com/us/promotions/support/
3. Scroll down till you see the page with the $200 credit. Click learn more
3. Open with shop app
4. Click register now
5. Press view my status
6. Follow the instructions from there
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userWArd7MKI1d
Asteroid
Options
Galaxy Fold
I did the pre-order already and I'm actually on my fold at the moment and it says it comes with the one year of Samsung care for everyone who pre-ordered. That's what I'm looking for
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Options
Galaxy Fold
How's the battery on the z fold 3?

Does it last pretty much last all day?
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userWArd7MKI1d
Asteroid
Options
Galaxy Fold
Right now I am using it a lot to try to figure out things. I just saw a Facebook message on one of those z fold groups that I'm on about how to keep your battery from draining
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userWArd7MKI1d
Asteroid
Options
Galaxy Fold
It tells me I am not eligibleScreenshot_20210827-094813_Shop Samsung.jpg
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userWArd7MKI1d
Asteroid
Options
Galaxy Fold
I'm going to add in the serial number instead of the ime
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Kennedy06
Asteroid
Options
Galaxy Fold
Did you try this link? I'm unsure if it's active now but it directly links to the care promotion.

https://contents.samsungmembers.com/v/share/article/Samsung-Careplus-A-worryfree-total-care-service
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richpanda
Constellation
Options
Galaxy Fold
Yes but when I click for preorder users, nothing happens.
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Kennedy06
Asteroid
Options
Galaxy Fold
I actually called them to confirm and they mentioned to give the IMEI number when submitting a claim and its attached there and it will not show up online apparently...weird

Also, they're still loading the new IMEI numbers into the system to validate the coverage.

Update: emails are going out to confirm the coverage.
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