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08-22-2021 05:15 PM (Last edited 08-27-2021 12:31 PM by SamsungRei ) in
Galaxy Note PhonesI have a pair of ear buds that are fully charged and will not connect to my note 9. I put them in and held both buttons for 3 seconds and nothing happened. I tried it with my wife's ear buds and it worked fine. Please help. I am getting nothing.
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08-27-2021 02:29 PM in
Galaxy Note PhonesI see. I would recommend contacting the manufacture of the earbuds for further troubleshooting. I apologize for the inconvenience.
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08-22-2021 05:45 PM in
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08-22-2021 05:49 PM in
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08-27-2021 12:26 PM in
Galaxy Note PhonesI understand how frustrating this is. Just to verify, your wife's earbuds connect fine to the phone, but earbuds do not connect to the phone? Have you tried connecting your earbuds to your wife's phone? What model earbuds are you using?
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08-27-2021 01:23 PM in
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08-22-2021 08:20 PM in
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08-27-2021 01:24 PM in
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08-27-2021 01:58 PM in
Galaxy Note PhonesUnfortunately, if the earbuds are not connecting to either phone, the issue would be with earbuds themselves and not the phone. Are they Samsung earbuds?
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08-27-2021 02:05 PM in
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08-27-2021 02:29 PM in
Galaxy Note PhonesI see. I would recommend contacting the manufacture of the earbuds for further troubleshooting. I apologize for the inconvenience.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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