Original topic:

Message app keeps opening up after I close it

(Topic created: Tuesday)
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userMBq5qyJ6Aj
Constellation
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Galaxy Note Phones
Hello, today all of a sudden my Samsung message app keeps opening up even after I force it closed and took off notification. I have restarted the phone and it still keeps coming on while I'm on another app on my phone, how do I stop it? I have a note 10plus
1 Reply
Samsung_Moderator
Community Manager
Community Manager
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Galaxy Note Phones

Hello, Welcome to the Community. We understand the concern with the Messages app opening on its own.

Have you tried clearing the app cache for the Messages app? https://www.samsung.com/us/support/answer/ANS00077611/ We also suggest restarting the phone after completing the steps.

It is also possible that another app is causing the Messages app to open. Try testing the phone in safe mode. https://www.samsung.com/us/support/answer/ANS00062983/

Let us know if this helps.

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