Note10+ Keyboard not working when using Dex on Mac0S X

[CanAnhTung]

Hi there,

Did anyone get a physical keyboard issue when using Dex on MacOS X?

I've connected my Note10+ to Macbook air, the trackpad works perfectly but the MacBook keyboard does not work. I've noticed that when trying to type something, the on-screen keyboard has popped up on the Note10+. 

Is there anyone who know how to deal or fix it?

Best regards,

Tung

[userffUxxiaLbf]

does not work for me either

[userqSA2YEntHm]

This worked for me. 

[DSmeth]

This worked for me. I had to also then restart DEX for the remedy to work.

Thank you!

[Serkan]

Hi Hibernate,

Thanks for this!

This worked for me on my MacBook Pro for my Samsung Note 9.

Much appreciated..

[sailorman]

If the right is already granted, remove the right and grant it again and restart Dex. It worked for me. Thanks

[userlC3ShvHjzX]

Also having the same issue. Would love an update if anyone fixes it. 

[userJGQMihGUzH · Accepted solution]

I found this issue being related with having Google Keyboard (GBoard) as default keyboard on my Note10+

To fix it:

1. On your device, set Samsung keyboard as default on-screen keyboard

2. On your computer, restart DeX

3. Test that the keyboard works in DeX (it should)

4. On your device, select GBoard again as the default

[CanAnhTung]

It works. Thank you! 

[userS3dPJt46PG]

it worked for me. thanks so much

[userkrPfd9jveq]

I tried everything (default samsung keyboard on phone, restart, accessibility checkbox for AEserver) suggested in the previous replies, however, I could not get the keyboard to work. My mouse continues to work. This is for Note 9+ and MacOS Catalina 10.15.7. Any help???