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Samsung Galaxy Note 10 plus Samsung Pay tab not showing on home screen

(Topic created: 11-04-2019 10:10 AM)
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Happy_6
Asteroid
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Galaxy Note Phones

Samsung Galaxy Note 10 plus Samsung Pay Tab not showing up on the home screen using Nova Launcher prime

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SamsungJoJo
Samsung Moderator
Samsung Moderator
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Galaxy Note Phones

Hey there,

 

Thanks for reaching out.

 

Have you tried to use the default launcher to see if the the Samsung pay tab shows up?

Happy_6
Asteroid
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Galaxy Note Phones

It shows up on the default launcher.. Not nova launcher

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--dapunk
Asteroid
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Galaxy Note Phones

I'm using nova... On my phone there's a little white see through bar that if you press and drag up goes to the Samsung pay app

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Rmac1208
Constellation
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Galaxy Note Phones

It's onoy on the aod or lock screen now... Idk if it has something to do with the patches.. But Its not on the homescreen anymore

Solution
Samsung_z2Q0Zds
Constellation
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Galaxy Note Phones

I'm also using the nova launcher and Samsung Pay tab doesn't show up if I'm using the gesture navigation. The tab showed up if I switched to the old 3 button navigation

useryOmVnoa38e
Cosmic Ray
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Galaxy Note Phones

There was an update to Samsung pay to work with 3rd party launchers. Then make sure you have a favorite card set and to have it available from the home screen

Happy_6
Asteroid
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Galaxy Note Phones

So...it doesn't work with full gesture mode on the navigation bar. Only when you use the old navigation bar setting

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SamsungJoJo
Samsung Moderator
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I would recommend reaching out to the Nova Launcher developers due to this being a compatibility issue.

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