Original topic:

Slow wifi issues

(Topic created: 03-11-2022 08:14 AM)
2919 Views
admiralawesome
Constellation
Options
Galaxy Note Phones
Wondering if anyone ran into an issue lately where internet speeds on my note slow down to a crawl after a while. Restarting WiFi or forgetting the network works for a while but out always starts to slow down again. All computers and an iPhone in the home don't experience this problem at all. Here's a screenshot of what my 400mbps looks like on my phone when I'm having the issue.

image


0 Likes
Reply

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Note Phones

I can definitely understand how frustrating this may be. Give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01001559/

You can also submit an error report through the Members app. https://www.samsung.com/za/support/mobile-devices/how-to-report-error-using-samsung-members-applicat... 

If this does not help I recommend letting a service technician have a look. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location 

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html 

 

 

View solution in context

5 Replies
Anonymous
Not applicable
Options
Galaxy Note Phones
Settings
Apps
Show system app
Search for network
Wipe data of all related app
admiralawesome
Constellation
Options
Galaxy Note Phones
Thanks for the quick response! Okay, giving it a try. The only system app that seems to have any data under that search is network diagnostics, but we'll see if that was what was giving me issues.Screenshot_20220311-125258_Settings_14015_1647021178.jpg
0 Likes
Reply
Anonymous
Not applicable
Options
Galaxy Note Phones
Look for network storage manager
0 Likes
Reply
admiralawesome
Constellation
Options
Galaxy Note Phones
I don't see anything named that, there's a "storage manager" but I'm pretty sure that's data storage... Resetting network diagnostics didn't seem to work either 😕
0 Likes
Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Note Phones

I can definitely understand how frustrating this may be. Give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01001559/

You can also submit an error report through the Members app. https://www.samsung.com/za/support/mobile-devices/how-to-report-error-using-samsung-members-applicat... 

If this does not help I recommend letting a service technician have a look. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location 

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html